Hear What Our Clients Have To Say

At our company we value customer service more than anything. We aim to make all our projects—from video intercom systems and home alarm systems to private theaters— a white glove experience for our Philadelphia, Jersey Shore, and Wilmington clients. Don’t take our word for it; below we’ve highlighted some of their feedback so you can hear it straight from them.

Very Neat

“Ken did a great job working with us to get us set up and took time explaining the entire system to assure proper coverage and use. We greatly appreciated his attitude and work - all done thoroughly and very neatly.”
-Terry E.

37 Years

“I’ve used JM Security for 37 yrs - always getting great service. I recommend them highly...most reliable!”
-Stephen B

Great experience

“JM figured out a less expensive approach to deal with a problem that developed with my alarm system and at the same time upgrade the system. Installation of the new equipment looks very professional and allows for the new hardware to be more accessible. Great experience.”
-Geraldo M.

First Rate

“JM Resources is an excellent home security company. The technical staff and equipment is first rate, Communications with office staff and alarm service personnel always demonstrate they value me as a customer.”
-Joseph Y.

Excellent

“I have been using JM resources for my home security needs and they are excellent. The pricing is also very good when compared to other vendors.”
-Mahendar G.

Truly Professional

“I have had the pleasure of working with JM in the field while running new home communities. JM is truly professional. I recommend JM every chance I get.”
-Mark B.

Happy to spend another thirty years with JM

“Installation of new system was excellent. I was very happy with the service rep's courtesy and professionalism. I will be happy to spend another thirty years with JM.”
-Howard G.

Phenomenal

“Phenomenal, highly professional service that addressed all my needs above and beyond. Would highly recommend it to everyone. Looking forward to working with your company again.”
-Alexandra K.

Helpful and Courteous

“The technician was very helpful and courteous. And he provided a lot of useful information. The technician is very highly recommended.”
-Mingyi Z.

Courtesy and Professionalism

“Your office responsiveness and the courtesy and professionalism of your techs is superior!”
-Michael C.

The guys were great

“The guys were great. No complaints at all. They worked very hard to make sure that my home was up and running as quick as possible. Thanks again!”
-Eric R.

Extremely helpful, professional, timely, and friendly

“I highly recommend JM Resources! During every step of the process, everyone one was extremely helpful, professional, timely, and friendly. Andy, the sales manager, took the time to explain the different options and guide me to decide what features were right for us - I never felt rushed or pressured into getting anything we weren't comfortable with. Ken is a highly skilled technician who took the time to explain all of the different features and make sure everything was running perfectly. Ken had to install and program nearly 30 contacts and several motion and CO/fire detectors - he finished the job in 1 day because he wanted our system up and running as soon as possible. Joe, the operations and field manager, followed up and made sure we had everything we needed. Any questions I had were quickly addressed - it is clear that they value their customers and strive to make the process headache free! Thank you JM for making our home safe!"
-Silena P:

Very good

“Your TV techs Walter and Sean are not only very good at the technical side of their work, but they are able to explain things in a clear way to me, a person with virtually no TV tech skills.”
-John B.

Was patient with me as I asked questions

“Friendly, knowledgeable and was patient with me as I asked questions. That matters a lot to me!”
-Amishi S.

The guys were great

“The guy's were great!!!!!!!! Thank you very much.”
-Lou V.

Excellent service

“Excellent service. Fast, informational, great communication around how-to-use, and genuinely kind people!”
-Joe G.

Extremely knowledgeable

“All technicians were extremely knowledgeable about their subject areas and very helpful in particular, the last gentleman who visited and helped me set up SONOS.”
-Kate D.

Our serviceman was fantastic

“Our serviceman was fantastic! He worked hard all day and took his time to explain everything to us. If I ever need more service, I'd like him again! You are very lucky to have such a hard working employee !”
-Thomas T.

Skilled and attentive to detail

“Ken did an excellent job. He is skilled and attentive to detail. He was thorough in his explanation and helped us to have a good understanding of the technical issues.”
-Ernie R.

Fix was promptly implemented

“JM came up with a better approach to deal with my problem. Fix was promptly implemented.”
-Gerald M.

We felt comfortable with them

“Both gentleman who came to the home were very nice and professional. They explained everything to nice and answered any questions we had. We felt comfortable with them.”
-Frank V.

Become a Client Today

Trust is the cornerstone of any successful relationship, and we’re committed to earning yours by always delivering stellar installations and quality customer support.

Headquarters & Design Center
200 West Church Road
King of Prussia, PA 19406
(610) 992-9300

SALES ext 119 or

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INSTALLATION ext 113 or

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SERVICE ext 112 or

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ACCOUNTING ext 107 or

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